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Are there ways in which managers can avoid harassment issues among employees who report to them? What would your strategy be?
As an operations professional, you need to be able to interact effectively with many internal customers—from corporate managers to field representatives.
Using the same company as an example, think about the four types of corporate social responsibility. What is your assessment of how the company is doing?
When other firms in your industry are behaving unethically, how can you buck the trend and position your company to value ethical behavior?
Based on the facts in the case and what you have learned in this chapter, evaluate the culture change effort that is under way.
Think about the impact of the U.S. Sentencing Guidelines. Would organizations have tried to drive ethical behavior among employees without government.
What are the advantages of having an ethics office or officer report to a company’s chief executive officer, the legal department, human resources, or audit?
Think about an organization where you’ve worked. What kinds of ethical dilemmas are unique to that organization? To that industry?
Is senior management committed to ethics? How do you know? What could they do differently or better?
Are leaders at all levels held accountable for their ethical conduct? If so, how? If not, why not? What would you recommend?
How would you raise an ethical concern in this organization? List all of the resources available to you. Which ones would you be likely to use?
Based on what you know about developing ethical cultures and programs, identify the problems presented by this case.
What would you do if a former subordinate asked you to write him or her a letter of reference on corporate letterhead?
Why do certain professionals—bankers, accountants, lawyers, physicians, clergy—have fiduciary responsibilities?
Steven F. Goldstone, chairman and CEO of RJR Nabisco (one of the four biggest U.S. cigarette manufacturers), said in a magazine interview.
Evaluate yourself in terms of cognitive moral development, locus of control, ethical decision-making style, moral disengagement, and Machiavellianism.
Answer the question posed in Gioia’s ‘‘Reflections’’: Is a person behaving unethically if the situation was not even construed in ethical terms.
Should a person be permitted to place a value on a human life? Should a company? Should the government?
How do you feel about the use of cost-benefit analysis where human life is part of the cost calculation?
Why do marketers have to consider regional influences when targeting consumers within the United States or in another country?
Have you ever practiced raising an ethical issue to a professor or to your manager? What did you do? What were the results?
Think about situations where your values have been in conflict. How have you resolved those conflicts?
If you had to choose just one of the philosophical approaches discussed in this chapter to guide your decision making, which would you choose?
Discuss the importance of trust in business. Can you cite examples? What happens when trust is lost?
Do you believe that employees are more attracted and committed to ethical organizations? Are you? Why or why not?