Question: An organisation redesigns several job roles to cope with service expansion but leaves reporting lines unchanged. Employees express confusion about decision authority, and managers duplicate approvals to "cover themselves" against risk. Which element of organisational design was neglected? Need Assignment Help? Question Answer a. The cost implications of expanded job descriptions. b. The critical link between role redesign and the adjustment of authority flows. c. Staff resistance to additional responsibilities. d. Compliance requirements under the Basic Conditions of Employment Act.