PART 1
U.S. Business Process Outsourcing to Mexico. How much services did US businesses outsource to Mexico in the last 20 years, 1996-2016? What sectors or industries were involved in offshoring or outsourcing to Mexico? Show data by year and by sector. Examples: Software Development; Back Office Processes (research, customer support, etc.). Get at least 5 articles to support your data and discussion.
PART 2
U.S. Business Process Outsourcing to Canada. How much services did US businesses outsource to Canada in the last 20 years, 1996-2016? Show totals for every year by industry. What sectors or industries were involved in offshoring or outsourcing to Canada? Examples: Software Development; Back Office Processes (research, customer support, editing, financial services, etc.). Get at least 5 articles to support your data and discussion.