1. Which of the following is true of strategic control?
a. It focuses on how a firm’s plans help in meeting its goals.
b. It is also known as structural control.
c. It is the only level of control in most organizations.
d. It is a higher level of control than operations control.
2. Patel Technologies is headquartered in London. Top managers often travel from the headquarters to the other foreign branches of the firm in order to observe firsthand how the organizational units are functioning. This is an example of _____.
a. centralized control system
b. preliminary control system
c. financial control system
d. operations control system
3. Resistance to control can be overcome by:
a. flexibility.
b. developing verification procedures.
c. micromanaging.
d. demanding excessive accountability.