1. Screening control:
a. gathers financial, physical, human, and information resources from the environment.
b. focuses on meeting standards for product or service quality during the actual transformation process.
c. monitors the quality of financial, physical, human, and information resources before they become part of organizational systems.
d. focuses on the outputs of an organization after the transformation process is complete.
2. _____ focuses on the processes an organization uses to transform resources into products or services.
a. Strategic control
b. Operations control
c. Financial control
d. Structural control
3. Which of the following factors causes resistance to control?
a. Integration with planning
b. Objectivity
c. Accuracy
d. Excessive accountability