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A traditional question: "How would you address an angry customer?" Answers to questions like this tend to be mushy and theoretical at best, such as, "I would ask the person to tell me the problem an
Measuring employee competence in order to impact accountability; also are there standardized competencies that target accountability.
Question: Is setting timelines for goals is an effective means of assessing accountability for staff? Question: Is there need to set timelines that are premature of the actual established goal?
Develop a thesis and an outline for a formal report about "how to run successful meetings". I also need to identify my audience and establish why this would be useful information for them. Resources
I'm seeing more and more "team" interviews in organizations. For example, an organization I recently worked with has a three-round interview process. For instance: (1) Three to four people will revi
A manufacturing plant has a potential production capacity of 1000 units per month (capacity can be increased by 10% if the subcontractors are employed). The plant is normally operated at about 80% o
Question: What are your thoughts on evaluating an employee's performance based on what a manager thinks he or she deserves as opposed to what his or her work entails? Support your rationale with two
Question 1: What is the transformation process? Question 2: Can the transformation process be applied to both goods and services?
Question: As HR professionals, what would you conclude are three key elements to a successful organizational training program?
Question 1. How do you encourage and increase employee commitment and collaboration? Question 2. How can issues and problems impact productivity and quality within the health care setting?
Problem: What is appropriate attire/dress for someone making a presentation?
The two discussions of a change management project that went well and one that did not go well from two different learners. It also listed the factors that lead to the success or failure of the proj
What can we as managers/leaders due to decrease the potential for jealous outbreaks within the department/organization?
a) What is the labor productivity per dollar? b) What is the multifactor productivity?
Nelson v. Yellow Cab Company was a case that dealt with workers compensation. My workplace is a retail environment and has had several workplace injuries. Some of the injuries have gone undocu
Problem: What would be the most appropriate forecasting technique or combination of forecasting technique(s) for Aldi Foods to use to meet customer requirements in its German market?
Vendor-managed inventory (VMI) seems to be the service du jour, to no surprise. The inventory glut made the weak business environment ripe for a program of that kind to evolve. But I wonder: How wel
Your company is installing a new piece of machining equipment and a robotic arm. Your manager asks for the project costs by cost category as well as the total amount.
What grade would you give Southwest management for the job it has done in crafting the company's strategy? What is it that you like or dislike about the strategy? Does Southwest have a winning strat
Refer to Peter Senge's "The Fifth Discipline", summarize systems thinking and how it impacts an organization's ability to create change. Relate a personal experiences that relate to this.
Debate the following assertion: If selection and placement decisions are made effectively, performance differences among employees should be relatively small; therefore, performance based pay isn't
Discuss why budgets, schedules, and key success factors are essential to operations control and evaluation. Please include references if used.
The economic collapse and the global recession is one of the disruptive forces that my organization has had to deal with in the recent past.
Problem 1. Jack is a 55 year-old American of Anglo-Saxon descent. What legislation is intended to protect Jack from discrimination?
The most obvious model introduced by thinking about organizations as "organisms" is the "life cycle" -- new organizations come into being, mature, age, and die, just live all living things from amoe