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The customers’ buying procedure is a significant constituent of the behaviour of customers. Discuss and examine the five phases which consumers go through when purchasing tourism and hospitali
What do you mean Marketing. What is the significance of marketing? Analyze the various criteria of Sales Forecasting.
Evaluate the significance of the concepts of Vision and Mission as applied to organisations in general. Examine the internal environment of your parent Ministry, highlighting its strengths and weakn
Describe the functions and classifications of Human Resource Management. Describe the importance and objectives of training.
Describe the philosophy and associated implications of the Matching model of Human Resource Management (HRM) for managing people in organisation.
Most cases of change are of the incremental type which is admitted by employees as part of the evolutionary development of the organisation. What are the merits and disadvantages of this piecemeal a
What is the dissimilarity between Strategic Human Resource Management and Human Resource Strategy?
Elaborate on the significance of Food & Beverages costing as a basis for the pricing policies of restaurants. What is banqueting for the Food & Beverages department? How does it fit in the Foo
Explain and discuss how the prototyping approach to systems development assists in successful systems implementation?
Make a distinction between a Management Information System and Decision Support System. Discuss and explain briefly how E-Commerce / E-Business applications can assist organisations in reducing costs.
Describe the characteristic features of organisational behaviour. What do you mean by Group Dynamics? Describe the theories of Group formation.
Explain and discuss how the harnessing of Information Systems effect on organizations? What management challenges do organizations face in selecting a Database Management System?
Elaborate on the Communication Process Model and describe sequentially through the use of this model the various phases which can ensure effective business communication.
Discuss and describe the relationships and consequences of mass tour operators as compared to specialist or alternative tour operators on the sustainability of tourism destinations.
Describe with the assist of diagram, the Berry, Zeithaml and Parasuraman (1985) Conceptual Model of the service quality.
What are the measures used to accomplish the correct level of operational reliability and best possible safety at minimum cost?
Name and describe four fundamental functions of maintenance. What are the patterns normally employed to explain failure modes of plants or machinery?
Describe and discuss the main issues or problems which affect employee work performance in the public sector in Mauritius.
The value of the Balanced Scorecard in strategic planning can’t be underestimated. Explain the Balanced Scorecard and discuss how it can be employed in each of the various phases of the strate
Critically examine and discuss the factors needed for sustainable and successful rural tourism development. Critically examine and discuss the relationships and effects of tour operators upon the sus
Critically discuss and describe the concept of sustainable tourism development. Using appropriate examples to demonstrate your arguments, critically examine the role of indicators to measure sustain
Critically examine and discuss the dissimilar factors influencing bilateral tourism. Use relevant instances to exemplify your answer.
What are the advantages and drawbacks of the E-CRM? What are the chief drivers of Relationship marketing?
Florida Atlantic University has implemented a system of CRM. Mickey Maros, the Executive Director of Executive Education responsible for the implementation of the programme claim the following: