Problem
Consider a situation in which you received poor customer service in a retail store or from a service provider. Did you make the store's management aware of your experience? Whom did you relay this experience to? Have you returned to this retailer or provider? For each of these questions, explain your reasons.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.