Problem
Tina Lathon is the Director of Human Resources for PamPei, a major department store chain in the United States. It is July and Mrs. Lathon and her team are already getting ready for the holiday season. Christmas is a big deal for most retailers, and PamPei is no exception, doing about 60% of their annual revenue during the six weeks between Thanksgiving and New Year's Day. To support this temporary volume in business, Mrs. Lathon and her team have developed an HR strategy which includes the hiring of about 5,000 temporary employees companywide. Because of the high volume of employees and the amount of time most of them will work for PamPei, Mrs. Lathon has to develop a strategy that is going to provide these individuals with the necessary information to make PamPei successful, while simultaneously considering the costs associated with bringing these individuals temporarily into the organization. Using your knowledge of the course material in this unit, what should Mrs. Lathon do in response to this situation?