Case Study: Creating Policy Change Lisa has been a nurse for two years and recently transitioned to working in home care two months ago. She has noticed that when patients are scheduled for nurse visits, family caregivers are not consulted in the scheduling process. This results in communication gaps and multiple phone call follow-ups if caregivers were not able to be home during the scheduled visit. Lisa mentions this to a colleague, who reports that he has also experienced this. Lisa wonders if she should make a practice change on her own to call ahead and make sure the family caregiver will be able to be present prior to making a visit. Her colleague suggests that she consider workable solutions and work to initiate an agency policy change. But Lisa worries that she has not been with the agency long enough to start suggesting changes.
Should Lisa take advantage of this opportunity to act as a leader or should she ask a more experienced nurse to champion the issue?
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Which leadership characteristics has Lisa already demonstrated, and which ones might she need to develop further?