1. Explain the impact of conflict on groups. Elaborate your answer focusing on changes within groups and between groups in an organization you are familiar with ?
2. There are several forms of intervention that an organization can use in ensuring the success of bringing change. Describe any TWO (2) forms of change agents that an organization can rely when implementing change?
3. Leader and leadership seem inseparable but yet they carry different meaning. Explain the difference between these two terms?