If you were in charge of training and development for your


If you were in charge of training and development for your company, which training option or options-such as on-the-job training, cross-training, classroom, self-directed, or computer-based-would you be likely to choose for your company's production line manager? A customer service representative? An entry-level accountant?

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Business Management: If you were in charge of training and development for your
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