1. If the performance management system created competition among team members, I would:
A. Make collaboration a criterion to be evaluated.
B. Nothing, competition is good.
C. Increase the specificity of the feedback
D. Focus on personal traits rather than behaviors.
2. Internet retailers currently don't have to collect sales tax from customers in states where they have no physical presence but there is proposed federal legislation that would require all online retailers to collect state sales taxes from all customers, regardless of where they live. This legislation would be an example of which type of environmental force?
A. technological
B. competitive
C. regulatory
D. social
E. ecomonic