For the task illustrated below, write a paper in around 1000 words by using the Harvard reference style; respond to the following questions.
Activity 1: Ford and Taylorism
URL: https://www.youtube.com/watch?v=8PdmNbqtDdI
Questions to consider:
1. Would workers in Australia, America or Europe accept the Taylorism in this form today?
2. Consider the design of scripts for use in Call Centres, can you see Taylorism in that? Explain.
3. This ‘clip’ is showing history from 100 years ago. Some would say that ‘the world has moved on’ and these ideas are out of date. However, could there be parts of the world today for which these ideas might be just what they need? Explain.
Activity 2 'Riding the waves of culture’ - Talk given by Fons Trompenaars at TEDxAmsterdam
URL: https://www.youtube.com/watch?v=hmyfjKjcbm0
Questions to consider:
1. Consider your experience with cultural conflict or culture shock. What were the different viewpoints that you had to reconcile? And how did you overcome the differences?
2. What would be the benefits of connecting different viewpoints as Trompenaar suggests?