Problem
1. Discuss the five basic causes of intragroup conflict: competition (winning), resource allocation (sharing), power (controlling), work-related disputes (working), and dislike.
2. Discuss the five basic causes of intergroup conflict: competition for scarce resources (realistic group conflict theory), social dominance processes, aggression, norms, and natural selection (evolution).
3. How do cultural norms reflect how groups and group members respond to conflict?
4. Discuss the interpersonal factors that can cause an initial dispute to intensify into a full-fledge conflict, including positional commitment, reactance, misperceptions, influence tactics (hard and soft), reciprocity, emotional contagion, and coalition formation.
5. Discuss the methods that can be used to quell conflict in groups, including negotiation (hard, soft, and integrative), forgiveness and the tit-for-tat strategy, and third-party mediation.