Assignment:
Review the case: Tri-Metro Investments: Forecasting Help Desk Demand by Day
1. Suppose that you were thinking about opening a new restaurant. What type of information would you use to go about forecasting demand and sales?
2. Why is process thinking important in operations management? Thinking of yourself as an "operations manager" for your education, describe the processes you would put in place to improve your performance as a student.
3. If a manager asked you whether to use time series forecasting models or regression-based forecasting models, what would you tell him or her?