Question: Dwayne, a mechanic employed by Bob's Garage, is concerned that he has been overlooked for a promotion although he meets the criteria set for promotion in the collective agreement. Which of the following is the MOST APPROPRIATE first step that Dwayne should take to get redress? Expose this injustice on Facebook. Lodge a complaint at his union headquarters. Ask his manager why he wasn't promoted. Picket Bob's Garage. Need Assignment Help?