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What are the advantages and drawbacks of the E-CRM? What are the chief drivers of Relationship marketing?
Florida Atlantic University has implemented a system of CRM. Mickey Maros, the Executive Director of Executive Education responsible for the implementation of the programme claim the following:
List all six principles of the accident prevention. In brief explain the duties of employers as stipulated under sections 5 and 6 of Occupational Safety and Health Act 2005.
List all five essential points which should be taken in consideration before purchasing personal protective equipment and clothing.
Describe the significance of having ILO standards on Safety and Health. Illustrate and discuss the major articles contained in ILO Convention C170 on chemicals (1990).
Elucidate, by giving examples, the different ergonomic risk factors which may exist in an organisation.
Illustrate the validations for providing social security. Make a distinction between the ‘Pay As You Go (PAYG)’ system and the ‘Funding’ system as social security arrangements
Explain portfolio planning in detail. Describe the various portfolio development techniques. Discuss how to develop a effective digital showcase. Describe the portfolio presentation methods.
Illustrate the numerous phases in team development. “Conflict in organisation is a necessary evil to improve organisational performance”. Discuss whether you agree or disagree with this
Comment on the effectiveness of interview as a technique of selection. What do you understand by the phrase “organizational conflict”?
Illustrate briefly the major conditions for the successful introduction of the PRP? Describe briefly the arguments for and against PRP.
Elaborate on the three major parts of the effective presentation. What are the significant factors which have to be taken in account for the successful conduct of meeting?
Discuss clearly what a decision is and point out the major stages in the decision-making procedure. How can organisations make sure effective control of their activities?
Discuss and describe the major components of reinforcement theory. Discuss and describe the numerous implications and components of the term “attitude” in context of organisational behavio
Determine and illustrate four ways of applying group concepts to teams in view of creating effective teams. Illustrate and discuss some Organisational factors which may constraint decision makers.
Mention the six Occupational Personality Types of Holland’s Theory of Personality-Job-Fit. Describe and discuss the relationships among the six Occupational Personality Types which is determined
Describe and discuss the studies done in Behavioural style of Leadership. Illustrate the causes of stress which have an indirect or direct impact on work performance.
By using Herzberg’s two factor theory, describe the way in which a manager can ensure that there is job satisfaction in organization.
Describe and discuss the elements of the Big Five Model of Personality Traits. Discuss and illustrate the implications of the meaning, concept and significance of organizational behaviour in any work
Make a distinction between leadership and management. Discuss and explain the term Human Resource Management and enumerate the numerous Human Resource Management functions by highlighting the challe
Describe and illustrate the major sources of inter-personal power in organisations giving instances of each source. Describe and illustrate Abraham Maslow’s theory of motivation showing how it m
Illustrate the differentiation between hygiene and motivating factors. Illustrate how a manager can use the Herzberg’s two factor theory of motivation to inspire its employees.
Explain and discuss how planning is significant in the control function in an organization. Explain and discuss the reasons for the failure of plans in organization and the ways in which planning can
The formation and significance of work teams in organisation is essential. Discuss and explain the dissimilar work team characteristics.