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Calculate the GMROI and inventory turnover given annual sales of $20,000, average inventory (at cost) of $4,000, and a gross margin of 45 percent.
What will be the impact on backup stock and inventory turnover? Would your answer be the same if the product category were men's fleece sweatshirts?
Del Monte will now determine how much to order and when shipments should be made. It promises a 10 percent increase in gross margin dollars in the coming year.
How and why would you expect variety and assortment to differ between a traditional bricks-and-mortar store and its Internet counterpart?
How does this retailer create customer loyalty and satisfaction, encourage repeat visits, establish an emotional bond between the customer.
A CRM program focuses on building relationships with a retailer's better customers. What can retailers do to minimize this negative reaction?
What are the different approaches retailers can use to identify customers by their transactions? What are the advantages and disadvantages of each approach?
What type of information would you collect about your customers, and how would you use this information to increase the sales and profits of the store?
What are some examples of opportunities for add-on selling that might be pursued by (a) travel agents, (b) jewelry stores, and (c) dry cleaners?
Why do some customers have a low or negative CLV value? What approach can retailers take with these customers to minimize their impact on the bottom line?
What is a customer relationship management (CRM) program? Describe one CRM program that you have participated in as a customer.
What is a Universal Product Code (UPC)? How does this code enable manufacturers, distributors, and retailers to track merchandise throughout the supply chain?
Consider your own purchasing behavior, and describe how various categories of merchandise would result in different reactions to a stock out.
How could this markdown influence demand, sales, and profits?
What types of retailers often use a high/low pricing strategy? What types of retailers generally use an everyday low-pricing strategy?
Consider place, deadlines, past relationship, possible objections, options for mutual gain, and how to maintain a professional relationship.
What are retailers doing to be more socially responsible in buying merchandise? Why are they becoming more socially responsible?
Explain your preference. Explain why a grocery store, such as Kroger, offers more than one tier of private-label brands within a particular product category.
Why have retailers found exclusive private labels to be an appealing branding option? Choose a department store, a discount store, and a grocery store.
Does your favorite clothing store have private-label brand strategy? If yes how does it build store loyalty? If no how could private-label brand create loyalty?
What is the difference between counterfeit, graymarket, and black-market merchandise? Is the selling of this type of merchandise legal?
What issues would you consider when deciding whether you should buy from Mexico or China or find a source within the United States?
A buyer at a sporting goods store in Denver receives a shipment of 400 ski. What issues should the buyer consider in evaluating the selling season's progress?
Why would a Payless Shoe Source store locate in a neighborhood shopping center instead of a regional shopping mall?
Retailers are developing shopping centers and freestanding locations in central business. What are the benefits and problems associated with gentrification?