Imperative features of a good grievance handling process

Question

Write down the imperative features of a good grievance handling process?

Answer 1

The imperative features of a good grievance handling procedure are illustrated below:

i.) It verifies with existing legislation

ii.) It is fairly admitted able to all – it enhances justice to the employees, reasonable authority to the manager and permits sufficient participation of the union.

iii.) It is uncomplicated and easily understood through all. Employees have enough information concerning the procedure and the authorities who can be approached in case of a problem.

iv.) It is not a very long procedure

v.) It is prompt and rapid - takes as little time as probable.

vi.) The supervisors and union leaders are good trained to handle it.