1. With power comes responsibility. What then are the kinds of structural power in an organization? In what ways can their use empower others? Offer a practical example for each.
2. What are some of the key principles in dealing with the press?
3. Select an organization you are familiar with and draw and describe its value chain using one of the three value chain frameworks (i.e., input-output, pre- and post-services, or hierarchical) described in this chapter.