Summarize the functions of the baldrige criteria and their


1. Summarize the functions of the Baldrige criteria and their interaction with CQI or Six Sigma.

2. Provide real world examples in healthcare organization of underuse, overuse, and misuse for both quality and cost. What are the implications for effectiveness, efficiency, and patient for each of these examples?

3. What are the essential elements necessary to form a valid contract? Provide examples of each. What are some of the different classifications of contract?

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Operation Management: Summarize the functions of the baldrige criteria and their
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