Why do waiting lines form even we have enough service, Operation Management

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Why do waiting lines form even we have enough service

1. Why do waiting lines form even we have enough service capacity on average?

2. What are the managerial insights from any queueing analysis? Why should we care about queueing analysis?

3. How does one do a queueing analysis to determine a "good" number of servers?

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Operation Management: Why do waiting lines form even we have enough service

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Operation Management: Why do waiting lines form even we have enough service

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