1. What is the difference between cycle time and capacity of each resource in a process?
2. How do you identify the process bottleneck and and how does the bottleneck dictate overall process capacity?
3. What is the difference between the flow rate of a process, the cycle time of a process and the flow time of a process? Why is that the operational levers that improve process capacity are not necessarily the same as the levers for lead time?
4. If the process capacity needs to be increased, how do you use the market demand to estimate the number of resources in each station that are needed?