Based on your personal observation of the workings of informal groups, would you modify Elton Mayo"s concept in any way? For example, could you add more specifics about how to identify informal groups? Measure their strength? Identify their sources of influence on organizations? research for their weakness? Method for achieving the support of management? Ways of better conmmunications? Means for improving their motivation? Resolving disputes between groups. Resolving disputes between groups?
This is from the book Public Administration Concepts and cases by Richard J. Stillman II.