1. _____ review meetings are meetings between a manager and employee, during which the strengths and weaknesses of the employee’s performance are discussed and improvement goals are agreed upon.
a. Performance testing
b. Performance appraisal
c. Performance engineering
d. Performance budget
2. Which of the following instances call for training with an emphasis on far transfer?
a. Securing offices and buildings
b. Handling routine client questions
c. Creating a new product
d. Logging into computers and using software
3. Which of the following strategies is least appropriate for far transfer?
a. Teaching general concepts, broad principles, or key behaviors
b. Focusing on principles that might apply to a greater set of contexts beyond those presented in the training session
c. Using standardized procedures, processes, and checklists
d. Providing a list of prompts or questions to help trigger thoughts and questions from trainees
4. Which of the following represents the lowest level of manager support for training?
a. Participation in training themselves
b. Encouragement of trainees’ participation in training
c. Allowing trainees to practice their skills
d. Serving as a trainer