Discussion
Your call center facility in India is understaffed by nearly 40%. The current staff is overworked and forced to work 12-hour days with only four days off per month. You have not been able to recruit employees. One reason for this problem is the below-market wages paid, so you are losing talented applicants to a competitor. What would you do to correct this problem?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.