Discussion Post: Customer Service
Customer service is also another aspect of business that both salespeople and customers know a thing or two about. It's a fantastic topic that can bring some enlightening discussion. You can ask questions like:
• What is your definition of "customer service"?
• What is excellent customer service?
• What is poor customer service?
• Have you ever had to deal with customers? How was it?
• How do/would you deal with customer problems?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.