Discussion Post: Business Report Writing
• Have you ever contributed to "social media outrage" (using your social media accounts to boost the anger about a contemporary issue by forwarding it or liking it) without stopping to think who might have originated the message or what the originator's motives might have been?
• Is it ethical for social media users to "gang up" on a company after a single customer complains about poor service or a faulty product? What if the company made a rare mistake, but the social media uproar creates the impression that the company routinely disappoints customers?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.