What are the customers impressions of the ambiance, Strategic Management

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What are the customers impressions of the ambiance

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Q: What strategy would you suggest for a business to discover what are the customers impressions of the ambiance or atmosphere of the business. If it is offensive in any manner, chances are customers will not let the business know what the problem is- they just won't return.

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Strategic Management: What are the customers impressions of the ambiance

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