1. The key operations innovation that enabled high volume production and services was:
Availability of highly skilled workers
Modularization of process tasks
The rise of automated processes
Lean manufacturing techniques
2. The example of making assorted chocolates for a box was:
A batch process overall with a line process for individual types of chocolate candies
A batch process overall with an assembly process for individual varietals
An assembly line process overall
A job shop
3. Continuous flow processes are characterized by:
Higher fixed costs relative to project processes
Higher variable costs relative to project processes
Higher total costs relative to project processes
All of the above