Suppose a manager starts an affirmative action program to


1. Suppose a manager starts an affirmative action program to increase opportunities for minority advancement and then clearly and convincingly communicates the objectives of the program to all employees. By doing this the manager gains their support and participation. This manager is engaged in which management function?

A. Planning

B. Motivating

C. Controlling

D. Organizing

E. Leading

2. The main emphasis of the moral-rights view of ethical behavior is __________.

A. Assessing the implications of a decision in terms of its long-term personal consequences.

B. Promoting honesty and integrity.

C. Ensuring that people’s rights are protected and respected.

D. Ensuring that the greatest number of people benefit to the greatest extent possible.

E. Evaluating a decision on the basis of its impartiality and fairness.

3. When a manager monitors the progress of an institute organizational, reviews progress on changes in employee attitudes and behaviors, calls a special meeting to discuss problems, and makes appropriate adjustments in the program, the manager is engaged in which management function?

A. Leading

B. Organizing

C. Delegating

D. Controlling

E. Planning

4. One of the concerns of multinational corporations is whether U.S. management practices and theories are appropriate for use in foreign countries. Research in this area indicates that American theories __________.

A. are only valid within the United States

B. are universally applicable since they are good theories

C. work best within English-speaking countries

D. work best within American-based multinational corporations

E. are still ethnocentric

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Operation Management: Suppose a manager starts an affirmative action program to
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