Six steps to changing a culture


1. Explain the six steps to changing a culture?

2. Discuss the difference between a programmed and an unprogrammed decision?  Give an example of each.

3. Give an example of an operational decision and indicate who makes it.

4. What is the difference between task-oriented and people-oriented behaviors?

5. Differentiate between mental intelligence and emotional intelligence. What impact does either have on leadership in an organization?

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HR Management: Six steps to changing a culture
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