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Situations where clients are experiencing financial hardship


Problem:

How to respond to this discussion question? As a behavioral health paraprofessional, I may encounter some situations where clients are experiencing financial hardship, but it is still important to maintain ethical billing practices (Corey et al., 2024).The American Counseling Association (ACA) explains that counselors should use a thoughtful ethical decision-making process and consult appropriate resources when faced with ethical dilemmas to ensure decisions promote the client's well-being while maintaining professional standards (American Counseling Association, n.d.). One example of an unethical billing practice would be conducting a counseling session on FaceTime or meeting a client at a coffee shop to avoid documenting or billing for the session. Although I would empathize with a client's financial concerns, providing services outside approved policies could compromise confidentiality and open the door for inaccurate documentation. To avoid this, I would refer the client to my supervisor to discuss ethical options that could be available such as a payment plan, sliding scale fees, or other community resources. Seeking supervision and following established policies allows me to fully support the client while maintaining ethical standards (American Counseling Association, n.d.). A second example would be knowingly billing insurance for a 60 minute session when the client was only seen for 40 minutes or billing for a missed appointment that never happened. Need Assignment Help?

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Other Subject: Situations where clients are experiencing financial hardship
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