q show characteristics of the


Q. Show Characteristics of the grievances?

Characteristics of the grievances: some noticeable features of grievances are as follows:

1. A grievance refers to any form of discontent with an aspect of the organization.

2. The dissatisfaction must arise out of employment and not due to personal or family problems.

3. A grievance may be written or verbal.

4. A grievance may be voiced or unvoiced.

5. A grievance may be valid or invalid, legitimate or irrational, justifiable or ridiculous.

6. A grievance give rise to unhappiness, discontent frustration, indifference to work, poor morale and ultimately results inefficiency and low productivity.

7. Broadly, specking, a grievance is traceable to perceived not fulfilment of one's expectations from the organization.

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