Problem
You manage Walnut Customer Call Center, a small business that provides call- center services under contract with various firms. Your staff of 12 employees has enjoyed a dress-code that is very relaxed. For example, shorts are permitted as are t-shirts, sandals and ripped jeans. Your business has been growing and now you are scheduling meetings at your facility with potential contract clients not to mention existing clients. Occasionally banking professionals who are evaluating your business for loans and capital needs are visiting your location. With this in mind, you have decided to move to a more professional, business-casual dress code. This will provide a more appropriate image for these visitors. Today is Oct 10. Using a standard business-letter format, prepare a "bad-news" message to the supervisor of the department, Ima Supervisor, informing Ima that the relaxed dress will need to move to a business-casual dress code.