1. Plateus Corp., a publishing firm, aims to be sustainable, and works toward achieving this goal. It recruits new, highly qualified HR professionals for this purpose. Through this strategy, how is Plateus trying to achieve sustainability?
By focusing on the development and empowerment of employees
By focusing on earning profits rather than focusing on the satisfaction of the organization’s stakeholders
By driving the focus away from the workforce toward customers
By increasing profits through reducing the quality of the products and services
By focusing on short-term costs and short-term planning
2. Pamela, the manager of an electronics store in California, gives her staff the authority to resolve customer complaints. She lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances. Which of the following job design techniques does Pamela implement in her store?
Job evaluation
Job enrichment
Job sharing
Job extension
Job rotation