One of the following is not an appropriate defense for a


1. One of the following is not an appropriate defense for a prime face case of disparate treatment?

a. showing customer preferences

b.BFOQ

c.  the selected candidate was more qualified

d. the candidate did not meet the minimum qualifications

2. The most common methods of collecting job analysis information does not include one of the following:

a. observation of tasks and job behaviors

b. interviews with those doing the job (job incumbents)

c. discussions with the supervisor

d. questionnaires and checklists

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Operation Management: One of the following is not an appropriate defense for a
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