Task:
Present to the Hotel Escargo team a well-developed summary of the initial observations including the following:
Identify hotel needs and rank in order of importance (using both qualitative and quantitative information).
2-3 areas of the Hotel Escargo that you feel can and should be improved within the next 3-6 months.
Refine these 2-3 areas further into a proposed job design and a measurement strategy for ensuring improvement.