Major retail or restaurant business


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Assignment: Using Teams in Production and Operations Management

Dr. W. Edwards Deming developed 14 principles for production and operations management that came to be known as Total Quality Management (TQM). One principle is to work in teams. He advised his clients to: "Break down barriers between departments and staff areas. People in different areas, such as Leasing, Maintenance, Administration, must work in teams to tackle problems that may be encountered with products or service."

Research a leading manufacturer or a major retail or restaurant business. Analyze the company's production and operations management system and evaluate the use of teams in its production and operations management.

Write a paper in which you:

Q1. Describe a major global corporation: (1) a leading manufacturer or (2) a major retail or restaurant business. Describe the type of business, market share, financials, size, and global presence.

Q2. Describe the company's production or operations management.

Q3. Describe and evaluate the company's use of teams in production and operations management.

Q4. Analyze and evaluate the company's ability to adjust to a major economic, environmental, or natural crisis (such as the real estate crash, financial crisis, nuclear meltdown, hurricane, flood, oil spill, etc.) and communicate effectively with their employees and customers about issues caused by the crisis.

Use a minimum of three (3) quality external resources from the last five (5) years to support the content of the paper. (Note: Do not use Wiki sites.)

The specific course learning outcomes associated with this assignment are:

Examine team concepts and effective communication in the workplace.
Analyze a firm's operations management and make recommendations to enhance quality and increase productivity.
Use technology and information resources to research issues in contemporary business.
Write clearly and concisely about contemporary business using proper writing mechanics

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