Identify the categories of performance measurement and


(1) Identify the categories of performance measurement and discuss activities that are part of each category.

(2) What is change management? Discuss two ways to improve change management.

(3) How can firms resolve claims and disputes effectively? Describe any experience you have had in claim resolution.

(4) Discuss the significance of effective contract closeout.

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Operation Management: Identify the categories of performance measurement and
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