1. How does the organizational structure differ in large hotels and small ones?
2. Describe some of the duties of the morning clerk, the afternoon clerk, and the night auditor
3. How- is technology being utilized to provide greater hotel security for guests?
4. What are the benefits of a property management system? How does it make the front office run more smoothly?
5. What is the purpose of yield management? What problems does it pose?
6. Describe the different kinds of restaurants that a large hotel might have.
7. What are the advantages of the sanitation and stewarding area for a summer job?
8. What are typical departmental expenses for the rooms division and for the food and beverage division of a full-service hotel?
9. What are capital costs? How important are they in hotels?