How did unilevers new systems improve operations and


Case Study- Unilever's Push Toward Unified Global Systems

Case study Questions

1. What management problems typical of global systems was Unilever experiencing? What management, organization, and technology factors were responsible for those problems?

2. How did Unilever's new systems and use of SAP HANA support its business strategy? How effective was the solution chosen by the company?

3. How did Unilever's new systems improve operations and management decision making?

4. What influence does the global business environment have on firms like Unilever and how does that affect its choice of systems?

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