Problem 1: Explain one way one can alter their verbal and one way they can alter their nonverbal communication to enhance their job satisfaction at work, using and citing Bevan (Section 6.2). Then, discuss how following these guidelines could help you or some hypothetical worker to be more satisfied at work.
Problem 2: In section 7.2, Bevan discusses many elements of conversation management. Here you will address establishing rapport specifically by doing the following:
A) Explain what rapport is and why it matters, utilizing Bevan.
B) Define and describe one of the first three principles of building rapport, from Bevan - confidence, creativity, or caring.
C) Share an example to illustrate how one of the principles can enhance either a personal or professional relationship.
Problem 3: Self-disclosure is an important part of relationship-building and maintenance and is also important for self-awareness and mental health. To demonstrate understanding of this topic, please do the following:
A. Define self-disclosure, using and citing Bevan.
B. Explain at least two of the rewards of self-disclosure (e.g., better self-understanding and personal mental health and building and maintaining meaningful relationships).