Establish and sustain organizational culture


Assignment Task: Answer the following questions based on the scenario illustrated below.

Q1. In order for the new team to progress through the phases of group development more easily, what adjustments might Rusty suggest to the chief?

Q2. In your own opinion, what changes should Rusty suggest to the chief, in order to establish and sustain organizational culture?

Q3. Why is organizational culture important?

Case Scenario:

At the next shift, a derogatory cartoon showed up on the main room public bulletin board. Harrison's face had been glued over a cartoon firefighter who had lost control of his straight stream hose and had his hat knocked backwards. Somebody had written a caption under the cartoon: "Straight-Stream Harrison" Rusty looked at the cartoon and sadly shook his head. He had watched as Bryce and Gramps, and even California rode Harrison into the dirt. He wanted to say something to Harrison, to let him know that he did a good job. He went into the bunk room to find him. Harrison appreciated that Rusty had offered a pep talk, but he no longer felt comfortable in his job. For the next few weeks, there was a noticeable decline in morale among the team. Harrison did not really talk to anybody and Bryce, Gramps, and California took many opportunities to make fun of "Straight-Stream Harrison". Finally, three months later, Harrison asked to be transferred to a different station, and was granted the transfer. Rusty was concerned. Station 1 was scheduled to get a new junior firefighter on the next shift. He wanted to make sure that the team did not alienate the new firefighter in the same way that they had alienated Harrison. Rusty walked to the chief's office to talk to him about some ideas...

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Other Management: Establish and sustain organizational culture
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