Problem: Quality Aspects of HCAHPS Program No unread replies.No replies. Using our WSCC library, virtual resources, or Google Scholar, search for articles on the development, effectiveness, and quality aspects of the HCAHPS program. Using these articles, answer and discuss the following questions:
1. Discuss the development of the HCAHPS measures and how they are used by healthcare organizations.
2. What does recent research tell about the impact and effectiveness of HCAHPS on patient care outcomes?