Problem
• In your clinical setting identify and describe a situation that required some problem solving.
• Using the 4 stages of the problem solving process work through the above situation you identified. Please clearly write your answer.
• Identify and discuss at least 4 VERBAL communication techniques you used or should have used when working through the above situation and the reasons why you chose those techniques. Please refer to the handout from PSW 156 class on Effective and Ineffective Communication Techniques.