1. Walmart vs Amazon - Which firm does a better job managing their human capital? Why? Briefly describe how one effectively employs high involvement management in the creation of operational excellence (that inside out flow)? The question was not answered previously so I'm hoping someone else will answer the question now.
2. Will online reatiling be the death of brick-and-mortar stores? Will it be limited to certain categories/types of retail stores? Consider all of the store closures and those that have gone bankrupt or out of business the past 10 years as part of your answer. Support your answer/rationale for it.