Essay Homework
Length: 1,300 words.
Purpose: The purpose of the task is to demonstrate your understanding of what you have learned about business communication and to communicate this in writing clearly and fluently.
Task: You are required to respond to the questions below by developing two reflective learning log entries. For both parts of the learning log, you will write 400-500 words critically reflecting on what you have learned from the subject materials up until that point, and how this relates to professional practice. Your learning log must respond to the following questions:
Part I: The critical incident
i. Describe an experience or ‘critical incident' you have experienced or witnessed in a work-based setting, involving an aspect of poor communication. You may draw on experiences you have had as an employee, as a customer, or simply as an observer of organizational life. How did you feel about the incident? Given your insights from the subject's learning materials - why was the communication so poor and how could it have been improved?
Part II: Your business communication skills
i. In engaging with the subject's learning materials, what insights did you gain for the development of your own interpersonal communication skills in work-based settings? How can these insights inform the way you communicate with people in the future?
Prior to your submission, you are required to collate the two entries into one document and add an introductory paragraph (introduction) and a concluding paragraph (conclusion) explaining how your thinking about business communication has evolved overall and how this will inform your future professional practice.
Format your homework according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.