Customer relationship management-collaborative consumption


Discuss the following in detail:

Research question: The Role of customer relationship management in collaborative consumption

Review the book: Designing a Research Project by Piet Verschuren and Hans Doorewaard

• Apply the feedback from the reading and your progressing insight to drawing up a research proposal on the topic.

• Explore the project context of the research project at hand and decide on a single and feasible research objective.

• Construct a research framework that gives a general indication of the steps that you plan to take to achieve the research objective;

• Examine, partly on the basis of the research framework, which information will be useful or necessary in order to achieve the research objective. Then formulate this information into a set of research questions.

You would draw up a power point slide on the research proposed topics

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